Privacy Policy
Privacy Policy – Urban Stitch Custom Creations
Effective Date: May 5, 2025
At Urban Stitch Custom Creations, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, interact with our services, or make purchases of custom apparel, print-on-demand clothing, or personalized gifts made to order.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, contact us, or create an account, we may collect:
Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely via third-party providers)
b. Non-Personal Information
Automatically collected data includes:
Browser type and version
IP address
Pages visited and time spent on site
Device type
Cookies and tracking technologies.
2. How We Use Your Information
Your information is used to:
Process and fulfill orders for custom t-shirts, hoodies, and gifts
Provide customer support and respond to inquiries
Personalize your shopping experience
Send order confirmations, updates, and promotional emails
Improve our website, marketing, and product offerings
Comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share it only with trusted partners or service providers who help us operate the business, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Email service providers
Web analytics platforms (e.g., Google Analytics)
These parties are contractually obligated to keep your information confidential and secure.
4. Cookies and Tracking Technologies
We use cookies to:
Maintain your shopping cart
Analyze site traffic and performance
Personalize your browsing experience
You can adjust cookie settings in your browser at any time. Disabling cookies may affect some site features.
5. Data Retention
We retain your data only as long as needed to fulfill the purposes described in this policy. You can request deletion of your personal data at any time by contacting us at Support@urbanstitchcustomcreations.net.
6. Your Rights
Depending on your location, you may have the following rights:
Access to the personal information we have about you
Correction of inaccurate or outdated data
Deletion of your personal data
Objection to certain processing activities
Portability of your data in a structured format
If you are a California resident or located in the EU/EEA, you may have additional rights under the CCPA or GDPR.
7. Security
We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any information.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Urban Stitch Custom Creations
Email: Support@urbanstitchcustomcreations.net
Subject: Privacy Policy Inquiry
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